The Flagship Service

Get the truth about your shop —
in person, on site, in your books.

Three ways to put Jonathan Monson on your business — a single strategy call, a deep financial audit, or the full in-shop business audit. Pick the level you need. Every one of them ends with a real plan you can execute.

Start Here

The lowest-friction way in.

If you're not ready for a full audit but you've got problems you can't untangle on your own, start here. One focused call to triage your biggest bottleneck — and if you move forward with anything bigger, the $500 comes right off the top.

Remote Deep Dive

Just the numbers — read the right way.

If you suspect your books are hiding the real story (they almost always are), this is the move. We get into your P&L, find the leaks, the lazy line items, the chemical waste, and the margin you're leaving on the table — all without leaving your accounting.

100% Remote

Financial Audit

1–2 week turnaround · Delivered as a written report + 1 review call

A deep dive into your P&L and detail-shop financials. We trace every line item, benchmark you against detail-industry margins, and surface the leaks most operators never see — chemical cost per job, labor as a percentage of revenue by service, real CAC by channel, and the margin truth of every service you offer.

What's in the deliverable

  • Cleaned-up P&L with detail-industry-specific categorization
  • Margin breakdown by service category (detail / ceramic / PPF / tint / etc.)
  • Labor cost analysis — fully-burdened cost vs. revenue per tech tier
  • Chemical cost-per-job audit
  • CAC by marketing channel
  • Top 3 leverage points ranked by ROI
  • Written report you can hand to your bookkeeper, plus a live review call
$1,850
FLAT RATE
Remote engagement. You send the books, we send back the truth. Best for shops doing $500K+ in revenue.
Start a Financial Audit →
The Flagship

The In-Shop Business Audit.

Think of it as the Kitchen Nightmares treatment — for detail and ceramic shops. Jonathan on-site, in your bay, in your books, watching your team work, and tearing into every system in the building. No diagnosis from a Zoom call. No template. Real eyes on your real shop.

Most Requested · Flagship

Full Shop Audit, On-Site

Multi-day on-site engagement · Jonathan Monson

Jonathan flies to your shop. He watches your team run real jobs, audits every facet of the business — sales, systems, tech productivity, P&L, marketing spend, chemicals, compliance — and delivers a documented playbook before he leaves. You don't get a list of recommendations. You get workbooks, SOPs, and accountability scaffolding already in place.

What's covered on site

  • Sales pipeline & close-rate diagnostic (live observation + scripts)
  • Tech tier review & labor cost analysis (A/B/C/D/E)
  • P&L hygiene + margin breakdown by service
  • Marketing spend audit by channel + CAC by source
  • Chemical inventory + cost-per-job audit
  • SOPs, workflow, and bay efficiency review
  • Compliance, insurance, and chemical-handling review
  • Action plan delivered the day Jonathan leaves
$10K–$15K
UNITED STATES
QUOTE-BASED · SCOPE DEPENDENT
Final pricing depends on shop size, location, and scope. Overseas engagements quoted individually.
Request a Quote →
The Audit Anatomy

Every inch of the shop. Nothing eyeballed.

When Jonathan walks into your shop, he's working a 333-point checklist built over 20+ years of running and rebuilding detail businesses. Every standard has a pass/fail. Every fail comes with evidence and a fix.

10
Audit Categories
32
Subcategories
333
Live Checkpoints
01 · OPERATIONS
60 Checkpoints

Shop Operations

  • Bay Layout & Safety
  • Equipment Maintenance
  • Workflow & Quality
  • Chemicals & Inventory
02 · REVENUE
40 Checkpoints

Sales

  • Lead Handling
  • Quoting & Discovery
  • Pricing, Packages & Closing
  • Follow-Up & Retention
03 · PEOPLE
40 Checkpoints

Labor & Tech Tiers

  • Tech Tier System (A–E)
  • Hiring & Onboarding
  • Training & Quality
  • Performance & Productivity
04 · DEMAND
40 Checkpoints

Marketing

  • Brand & Positioning
  • Google Business Profile / Local SEO
  • Content & Social
  • Paid Ads & CAC Tracking
05 · FINANCE
40 Checkpoints

P&L

  • P&L Hygiene by Service
  • KPIs & Targets
  • Cash Flow & Controls
  • Margin per Service Category
06 · CUSTOMER
30 Checkpoints

Client Experience

  • Intake & Communication
  • Vehicle Handoff & Delivery
  • Shop Environment
07 · REPUTATION
20 Checkpoints

Reviews & Engagement

  • Review Capture System
  • Customer Engagement & Loyalty
08 · EXPANSION
30 Checkpoints

Upsells & Growth

  • Ceramic / PPF / Tint Attach Rate
  • Service Menu Optimization
  • B2B / Fleet / Dealer Programs
09 · RISK
23 Checkpoints

Compliance & Risk

  • Legal & Insurance
  • Chemical Handling & OSHA
10 · INFRASTRUCTURE
10 Checkpoints

Tech & Data

  • CRM & Booking Systems
  • Dashboards & Data Hygiene

Every in-shop audit also includes

  • The 333-point checklist delivered as a workbook you keep
  • Pre-audit prep checklist (you'll be ready before Jonathan arrives)
  • Documented SOPs for the systems Jonathan installs on site
  • A 30-day follow-up call to make sure the action plan is sticking
  • Direct access to Jonathan for 60 days after the audit
Not sure where to start?

Start with the strategy call.

Pay $500, talk to Jonathan, walk away with clarity. If you decide an audit is the right next step, the $500 credits straight against it.